We ask for your kindness, patient and understanding during COVID-19

At this time we understand that everyone is experiencing hardship and we appreciate every one in the community that has shown their love and support for our small business. As you know, we opened up Imagine Play as a place for toddlers when there wasn’t a place for toddlers. It’s a family owned and operated business and at the mist of the COVID – 19 crisis we are under tremendous stress to survive.

We know you are looking for answers regarding the services that we provide.  Here’s what we doing regarding:

  1. Memberships: memberships will be extended for the time of closure.
  2. Special Events: Special events within the shelter-in-place period will be rescheduled/postponed. You can see the new dates on our calendar.  If you cannot make the new date a credit will be given to open play or for a future event that you can use later on in the year.
  3. Birthday Parties: All birthday parties during shelter in place period will be rescheduled. Please consider looking at a summer date for your party. We promise your child will have a great party no matter what date you schedule for.

Any monies paid to us for services will receive a credit in the amount paid for future use. This is not a decision we made lightly, but it is necessary for us to even think about being able to reopen our doors again. We are in the process of looking for qualifications for government assistance, but we are waiting for answers too! Guidelines for COVID-19 is changing everyday and any of the above may change because of those policies. We will update you once we know more.

We apologize if this is not the answer you want to hear and we wish we could provide better answers.

If your have any further questions you can email us at admin@imagineplayelkgrove.com, but please be kind, patient and understanding in your correspondence with us.

If you would like to and are able to, you can donate to us here: gf.me/u/xr92rs

The Broken Toy Life

Obviously, every time you come into open play, sign up for memberships, attend our special events or spend any of your hard earned money at our door you help our business. It means one step closer to helping us bridge the gap between debt and profit. We are extremely grateful for all the support and we love seeing all your faces when you come in. We wish we could know all of you as well as we know some of you.

The other obvious is that being a play space we have challenges. Our biggest every day challenge is what we call the broken toy life. How are these mini us strong enough to be ripping off hinges on doors? And how do they manage to find things that fit in holes they don’t belong in? Or why do they keep decapitating the dolls? And why are there always balls missing? We are in shock. Like the emoji shock face.

We try to replace or fix the toys as quickly as possible, but the kids have us out numbered.

Broken Toy Life

Here’s how you can help.

Donate your gently used toys to us – Many of you have asked, but it has never been formally answered by us. YES, we will take your gently used toys. Bring them in and we’ll clean and put out on the floor what we can use. However, please be aware what we are unable to use will either be donated, trashed or re-sold (mostly so we can generate funds to replace toys).

Replace a toy for under $25 – Want to help us one step further? Check out our amazon replacement toy list. For under $25 you can help us replace a toy that your child and many other children will enjoy. We have many other high priced items on our wish list and if you can knock out some of these lower priced items it will bring us one step closer to buying those really unique toys for your children to enjoy.

Broken Toy Life

Once again, thank you for listening and we are grateful beyond measure for your continuous support. Talk soon.