What’s the difference between semi private and private?
A semi private party means our play area is open to the general public, although you will still receive a private party room. Please note we do not allow semi private parties for more than 15 children.
What ages are counted as children?
We count all children ages 1-12 in our birthday party packages. Party packages include admission for 10 or 20 children. You can add on children to each package for $14.
What is the capacity for adults?
All attendees over the age of 12 are counted as adults. We ask that you keep it to 1-2 adults per child. For a party of 20 children we allow 40 adults. Additional adults are $1.
Can I have more than 30 children at a party?
We ask that each party has no more than 35 children for capacity reasons.
What do you require for me to book?
We’ll need a $100 retainer and an agreement to be signed. This can be done online, there is no need to come in. The rest of the payment is due the day of the party.
How far in advance should I book?
During the winter it’s best to book 6 to 8 weeks in advance. During the spring and summer it’s best to book 4 to 6 weeks in advance.
Can I bring my own food?
Yes. We just ask that it’s peanut free. Please also remember to bring extra plates, utensils and drinks if you plan to feed adults.
Can I add on decorations to my package or a character appearance?
Yes, we offer a variety of different activities and decoration add ons. We can do a little or a lot depending on your preference. Please message us for more details.
Can I bring my own decorations?
You can bring your own decorations. However, please be aware with most party package you’ll be only allowed into the facility 30 minutes prior to party start time to decorate.