At this time we understand that everyone is experiencing hardship and we appreciate every one in the community that has shown their love and support for our small business. As you know, we opened up Imagine Play as a place for toddlers when there wasn’t a place for toddlers. It’s a family owned and operated business and at the mist of the COVID – 19 crisis we are under tremendous stress to survive.
We know you are looking for answers regarding the services that we provide. Here’s what we doing regarding:
- Memberships: memberships will be extended for the time of closure.
- Special Events: Special events within the shelter-in-place period will be rescheduled/postponed. You can see the new dates on our calendar. If you cannot make the new date a credit will be given to open play or for a future event that you can use later on in the year.
- Birthday Parties: All birthday parties during shelter in place period will be rescheduled. Please consider looking at a summer date for your party. We promise your child will have a great party no matter what date you schedule for.
Any monies paid to us for services will receive a credit in the amount paid for future use. This is not a decision we made lightly, but it is necessary for us to even think about being able to reopen our doors again. We are in the process of looking for qualifications for government assistance, but we are waiting for answers too! Guidelines for COVID-19 is changing everyday and any of the above may change because of those policies. We will update you once we know more.
We apologize if this is not the answer you want to hear and we wish we could provide better answers.
If your have any further questions you can email us at email@example.com, but please be kind, patient and understanding in your correspondence with us.
If you would like to and are able to, you can donate to us here: gf.me/u/xr92rs